Privacy Policy
1. Introduction
South Island Regional Transport Association ("SIRTA", "we", "us", or "our"), operating the website https://www.sirta.co.nz, is committed to protecting the privacy and personal information of our website visitors and members. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in accordance with the New Zealand Privacy Act 2020. Your trust is paramount to us, and we are dedicated to ensuring that all information collected is handled responsibly and securely.
2. Information We Collect
We collect various types of information to provide and improve our services to you.
2.1 Personal Information You Provide Directly: We collect personal information that you voluntarily provide to us when you apply for membership, make inquiries, or interact with our services. This includes, but is not limited to:
Contact Details: Full Name, Address, Landline, Mobile, Email. Business Information (for Sponsors/Businesses): Business/Legal Name, Trading Name, Website.
Membership & Operation Details: Company Role/Position, Membership Type (Sponsor, Business, Individual, Life Member), Operation Type (e.g., Aggregate, Line Haulage, Bulk Haulage, Log & Forestry Haulage, General Haulage, Livestock Haulage, Hazardous Goods, Vehicle Haulage, Heavy Haulage, Waste Haulage, Container/Port, Courier), Region of Operation (e.g., West Coast, Christchurch, Buller, North Canterbury, Tasman, Mid Canterbury, Nelson, South Canterbury, Marlborough).
Billing Information: Preferred Billing Frequency (Annually/Monthly), Preferred Billing Method (Manual Bank Transfer), and dedicated accounts email for invoices. Any other information you choose to provide in forms or direct communications.
2.2 Non-Personal Information / Automatically Collected Data: When you visit our Website, we may automatically collect certain non-personal information about your device and Browse activity, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand Website traffic patterns and improve user experience.
2.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
3. How We Use Your Information
The information we collect is used solely by SIRTA for the following purposes: To process your membership applications and manage your membership. To provide and maintain your membership services, including advocacy, business support, training, and networking. To communicate with you, including sending newsletters, event invitations, important announcements, and invoices. To understand your needs and tailor our support, resources, and initiatives (such as the Trauma Support Initiative) to your specific region and operation type. To improve our Website, services, and member experience. To fulfill any legal, regulatory, or reporting obligations.
4. How We Share Your Information
Your personal information is securely stored within our internal CRM system. We will not sell, rent, trade, or otherwise transfer your personal information to any third parties without your explicit consent, except in the following limited circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to members (e.g., IT support, email marketing platforms, payment processors). These providers are contractually obligated to keep your information confidential and comply with the Privacy Act. Legal Requirements: If required to do so by law, court order, or in response to a valid government request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of SIRTA's assets, where your information may be transferred as part of the transaction.
With Your Consent: We may share your information for any other purpose with your explicit consent.
5. Data Security
We are committed to ensuring the security of your information. We implement robust technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, or destruction. You noted that "all information is safe" on your website, and we strive to uphold this commitment through our security practices. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have certain rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
Right to Deletion: In certain circumstances, you may have the right to request the deletion of your personal information.
Right to Object: You may have the right to object to the processing of your personal information in certain situations.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details below.
7. Changes to This Privacy Policy
SIRTA reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please visit our "Contact Us" page or email us at info@sirta.co.nz.